BuildSoft Cancellation Survey We’re sorry to see you go. Your feedback helps us improve BuildSoft for everyone. This survey takes less than 2 minutes. Which product are you cancelling * Diamonds – MaintenanceDiamonds – SubscriptionPowerConnect – MaintenancePowerConnect – SubscriptionBIM Expert – MaintenanceBIM Expert – SubscriptionConCrete – MaintenanceConCrete – Subscription12Build – Maintenance12Build – Subscription Why have you decided to cancel? (Choose all that apply) * A. I wasn’t using it enough B. It was hard to use C. It was too expensive D. Missing feature or capability E. I switched to another product F. My project or contract ended G. Our team downsized / fewer users needed H. Other (please specify) Which part was hard to use? Was the pricing issue more about budget or value? A. Our budget was cut B. It wasn’t worth the price for what we used What feature or capability were you looking for? Which product did you switch to? Please specify How would you rate your overall experience with BuildSoft? * 1 2 3 4 5 Would you consider using BuildSoft again in the future? * A. Yes, likely B. Maybe, if specific changes were made C. No, unlikely Is there anything else you’d like us to know? Submit
