1. Introduction

  1. We use cookies and related technologies to provide our services, websites, products and applications, to understand how they are used, to improve your experience, and to personalize advertising and content based on your interests. 
  2. In addition to our Privacy Policy, this Cookie Policy explains how and why our Cookies are used, and your ability to control their use. 
  3. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. 
  4. This Cookie Statement was last updated on the 2nd of June 2021. 

2. About cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  4. Without these Cookies, you may not be able to experience all the functionalities of our website. Moreover, we may be unable to fulfill your requests.
  5. These Cookies enable us to provide and/or adjust the functionalities. They may be set by us or by third party providers whose services we use to deliver information and experiences based on your needs. Examples of these enhanced functionality and personalization include:
    1. Providing more relevant experiences on our website;
    2. Understanding your interests so we can provide you with more relevant content;
    3. Measuring your use of our applications to improve them and your experience with them.

3. Cookies that we use

  1. We use cookies for the following purposes:
    1. status - we use cookies to help us to determine if you are logged into our website. cookies used for this purpose are:
      SESS1 month 
      ; and
    2. cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

4. Cookies used by our service providers

  1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
  2. We use Social Media Cookies, such as LinkedIn, YouTube, Twitter, and others. These cookies are set by the social platforms themselves. We have added them to the site to let you share our content. They can track your browser across other sites and learn about your interests. This may impact the content and messages you see on other websites you visit.
  3. We use Advertising Cookies, such as Google Ads, LinkedIn Ads, and others. Our advertising partners are the ones who set up these cookies. They may be used to build a profile based on your interests to show you relevant adverts on other sites. They do not store personal data but are based on uniquely identifying your browser and internet device.
  4. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are:
    _ga2 yearsUsed to distinguish users.
    _gid24 hoursUsed to distinguish users.
    _gat1 minutesUsed to throttle request rate.
  5. We use Google Ads to promote our offers using advertising materials on external websites. We want to provide you with relevant content to make our website more interesting for you.

    When you click on an Ad, Google Ads stores a cookie on your computer. These cookies do not show us your personal data and generally expire after 90 days. We do not collect or process your personal data. Google only provides us with statistics. Based on this, we can see which of our content efforts are effective. If you clicked on one of our ads, Google receives information that you have accessed a certain part of our website. In case you are registered with a Google service, Google may associate this activity with your account. However, if you are not logged in, it is possible that Google may still obtain and store your IP address. To prevent this tracking process, please read more about Google's privacy policy at the following link: https://www.google.com/policies/privacy/

  6. Besides Google Ads, we use Google Remarketing to further provide you with relevant content after you leave our website. This happens because Google stores cookies in your browser. As such, Google can determine your previous visit to our website. Moreover, Google does not merge the data collected through remarketing with your personal data. According to Google, pseudonymization is used for remarketing in particular.
  7. We have a LinkedIn social media button on our website. Besides this, we might use LinkedIn Ads in conjuncture with our website. Please, check out LinkedIn’s privacy policy available at the following link: http://www.linkedin.com/legal/privacy-policy/
  8. We use Hotjar to better understand the users’ needs and to optimize the experience on our website. Hotjar is generally used to see how much time users spend on certain pages, which links they choose to access, what they liked and did not like. Thus, the users’ feedback is very important to us.

    Hotjar cookies include the devices IP address, device screen size, device type, browser information, geographic location, and the preferred language. This service stores the information on our behalf in a pseudonymized user profile. Hotjar is legally bound to not sell any of the data collected on our behalf. Please read more about Hotjar’s privacy policy at: https://www.hotjar.com/legal/policies/privacy/

  9. We use Drip and other email marketing tools to send you company updates via email. Like other marketing efforts mentioned above, we capture different information about our website visitors through email marketing. Any time you receive an email, you can unsubscribe by clicking on the unsubscribe button or by sending us an email. By unsubscribing, we will not be using your email address anymore in commercial communication. Please read more about Drip’s privacy policy at: https://www.drip.com/privacy/

5. Managing cookies

  1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
    1. Chrome: https://support.google.com/chrome/answer/95647?hl=en ;
    2. Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences ;
    3. Opera: http://www.opera.com/help/tutorials/security/cookies/ ;
    4. Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies ;
    5. Safari: https://support.apple.com/kb/PH21411; and
    6. Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy .
  2. Blocking all cookies will have a negative impact upon the usability of many websites.
  3. If you block cookies, you will not be able to use all the features on our website.

6. Our details

  1. This website is owned and operated by BuildSoft.
  2. We are registered in Belgium under registration number BE 0439 002 796, and our registered office is at Hundelgemsesteenweg 244-1, 9820 Merelbeke.
  3. Our principal place of business is at Hundelgemsesteenweg 244-1, 9820 Merelbeke.
  4. You can contact us:
    1. by post, to the postal address given above;
    2. by telephone, on the contact number published on our website; or
    3. by email, using the email address published on our website